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From The Desk of:

T. Robin Cole, III
The Rite Group

Dear Colleague,

It amazes me how unreliable and arrogant some computer guys are.

When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours—sometimes even days—before they can actually come out to see you. Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work you are not satisfied with!

Enough Is Enough!

I think it’s time someone finally got it right. That’s why we started our "one company revolution" committing ourselves to delivering fast, affordable computer network support from technicians who really care and know what they are doing.

Although I don’t think this is an amazing concept, it still surprises me how many companies don’t get it right. After all, you and I know there are plenty of computer consulting firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some even outsource their clients’ projects to part-time technicians who are between jobs in this economy, or to companies overseas. We’ve been in business for 45 years, and you can’t stay in business that long if you fail to deliver on your promises.

ALL of our technicians are full-time employees who hold the most up-to-date expertise in every area of our business. When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget. We guarantee our work.

If you are a new customer to us, I’d like to invite you to sign up for a FREE 90-day Guaranteed No-Risk Trial of our 24/7/365 remote networked computer monitoring service. One of our senior field technicians will come on site to start it. Our remote monitoring detects networked computer problems when they are small, so we can help you fix them before they become expensive nightmares. The first 90 days are FREE, and if you don’t like our service, you may cancel it—without paying a dime. If you like it, our remote monitoring will be extended for a nominal monthly cost. We offer our monitoring service as a gift to all prospective business customers so they can get to know us better without any cost or risk on their part at all.


T. Robin Cole, III

This section is for those of you who enjoy reading the standard website copy.

The Rite Group is a premier Technology Service Provider, offering advanced solutions, integrated together, using office peripheral equipment (copiers, scanners & printers), document imaging, business phones, video surveillance, site access control, networked computers (desktops, laptops, servers, virtualization, cloud hosting), business continuity assurance (network backup and disaster recovery), mobile device management, monitored alarm systems, and web services (website design, search engine marketing (SEO), and pay per click (PPC) campaigns). The Rite Group completed 45 years in business this year from its location in Jackson, MO – serving Southeast Missouri, Southern Illinois and Western Kentucky.

Our priorities reflect a broad shift in client spending toward integrated solutions, as companies, to remain competitive, must achieve higher levels of business value from their information technology investments, and they want someone to take responsibility and be accountable for making their technology work. Our clients gain enhanced business value from us thanks to the breadth and depth of our capabilities, and to our investments in first understanding their businesses. We deliver information technology tools our clients employ to run their businesses at lower costs with higher levels of service that increase their sales and profits. It's about helping our clients become better at what they do for their clients. We succeed when our demonstrated excellence in implementing our client’s information technology investments proactively aligns their IT performance with their business strategies. Our team delivers guaranteed solutions. We help you align your technology investments with your strategic business needs to deliver the greatest possible returns on your IT investments.

The Rite Group's team performs computer networking services including network design, network setup, Windows 7 migrations, remote network monitoring and maintenance, remote and on-site network operations management, server installations, cloud implementations, help desk services, and website hosting for clients in the Cape Girardeau, Jackson, Fenton, Park Hills, Carbondale, Paducah, Sikeston and Poplar Bluff areas. We help you choose technology investments that match your business strategy needs. Our team will keep your network up to date, will remotely monitor your computers’ performance around the clock to catch and fix problems before they become expensive nightmares, and will proactively intervene assuring your network stays in tip top condition so it can perform reliably. With our services, you can expect to lower your IT budget by 25% - 40% per year.

Our company is confident enough in our products and service delivery that we offer a 90-day money-back guarantee. If you want to check us out, just see what our local clients in the Cape Girardeau, Jackson, Fenton, Park Hills, Carbondale, Paducah, Sikeston and Poplar Bluff areas say about us.

Call Us For Help.

Company Information

The Rite Group

5303 Old Cape Rd E
Jackson, MO 63755

Phone: 573.334.4439
Fax: 573.334.3471
Emergency Support: 573.334.4439
Blog: blog.theritegroup.com

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Our experts provide flat-rate computer support, network services and IT consulting throughout the Cape Girardeau, Park Hills, Carbondale, Sikeston, and Poplar Bluff areas.

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