Your business depends on your digital IT systems. You can’t thrive without them performing properly. We’re confident we are the only network services, computer support, managed print, IT consulting business in the Cape Girardeau region that provides these benefits to your business.
Here are the reasons you can depend on our team to keep your staff performing and your business up and running:
Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service request ticket system. We can log in to your PC or server remotely and resolve many issues immediately without you waiting, wasting time and money, for a technician to travel to your location.
Reputable
The Rite Group has served this region since 1967 and earned our reputation as a respected leader in the community and the IT industry. Our proudest accomplishment is the large number of long-term clients who year after year, for decades, place their trust in us.
Experienced
We hire only seasoned, experienced technicians. We support our technicians with continuing education on a regular ongoing basis to ensure they stay current with dynamic changes in information technology. We never send out warm bodies to train on your dime like so many IT companies regularly do!
Business Savvy
We design, evaluate, and justify custom-tailored technology solutions using a thorough understanding of business benefits for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, telephone communications, warranty renewals, website management, and predictive proactive maintenance, to satisfy your business and technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management running for you around the clock, we manage your network 24/7 to detect and identify issues, so we can address them BEFORE they become problems, rather than waiting and putting out expensive fires.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we handle every detail and coordinate all vendors, so you rest assured your project will complete and go live on time and on budget.
No Techno-Babble
You deserve to have your questions patiently answered in plain English. Our technicians, operating with the heart of a teacher, clearly explain what is happening so you understand. No intimidating techno-babble.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy, confident, and content. No hassles, no problems. Solid Returns on your Technology Investments.
