Why Choose Us?
Your business depends on your IT systems. You can’t thrive without them performing properly. We’re confident we are the only network services, computer support, managed print, IT consulting business in the Cape Girardeau region that provides these benefits to your business.
Here are the reasons you can depend on The Rite Group to keep your staff performing and your business up and running:
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without you waiting, wasting time and money, for a technician to travel to your location.
The Rite Group served this region since 1967, and earned our reputation as a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year, for decades, place their trust in us.
We hire only seasoned, experienced technicians. We support our technicians with continuing education on a regular ongoing basis to allow them to stay current with dynamic changes in technology. We don’t send out warm bodies to train on your dime!
We design, evaluate and justify technology solutions from a thorough understanding of business benefits for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, telephone communications, warranty renewals, website management, and predictive proactive maintenance, and any other related technology needs. We focus on your IT so you can focus on your business.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management running for you around the clock, we manage your network 24/7 to detect and identify issues, so we can address them BEFORE they become problems, rather than putting out fires.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we handle every detail and coordinate all vendors, so you rest assured your project will complete and go live on time and on budget.
You deserve to have your questions patiently answered in plain English. Our technicians, operating with the heart of a teacher, clearly explain what is happening so you understand. No intimidating techno-babble.
100% Satisfaction Guarantee
We want you completely satisfied with our services. We will do whatever it takes to make you happy and content. No hassles, no problems. Solid Returns on your Technology Investments.