About Us

The Rite Group began with a $250 investment in 1967, about the time President T. Robin Cole, III graduated with a shiny new degree in Electrical Engineering. Robin worked that first summer helping get the fledgling company off the ground, and then left for New York for graduate studies to learn something more about the business world. Under his father’s leadership, the company served regional enterprises of all kinds supplying and servicing copiers, faxes, printers and shredders from the early days of the office technology industry. He led the company (then known as Copi-Rite) for 36 years before handing the reins to Robin. Since its founding 45 years ago, the company has emphasized core beliefs: hard work, honesty, offering clients only the best products and services delivered with an excellent experience, a give-back debt to the community, and gratitude for the support we receive, for the God of our fathers, for the patriots who stand watch defending our freedom, and for this great country. In 2006, the company changed its name to The Rite Group to reflect its inclusion of a wider range of digital office technologies. The most significant factors contributing to our steady growth directly relate to the commitment and loyalty of our employees, their families, and especially, our clients, reinforced by these core values and beliefs.

Evolving and Adapting

Technology constantly advances. The Rite Group’s open-minded, hard-working attitude enables its team to agilely adapt to our clients’ changing needs, which provides vitality to our competitive strengths. The company began as a simple copier company, providing installation and repairs, and evolved into a digital technology solutions provider incorporating every form of office technology which it combines to construct the most effective administrative transaction processing systems, and is now a premier regional Technology Service Provider engineering, monitoring and supervising networked computers 24/7/365. Its long vendor list helps it insure its products and services are fresh and modern, and are never the square peg being driven into any client’s round hole. The Rite Group employees invest one of every eight working hours in high-technology training to insure they bring the right knowledge at the right time to every job.

Knowledgable, Committed Employees

The Rite Group’s investment in, and gratitude for, its excellent staff contributes the most to why our clients’ loyalty endures unsurpassed. Employees are cross trained in the complex technologies used: computers, multi-function copiers, networking, virtualization, cloud, telecommunications, and guaranteed structured cabling. Resources and training delivered in close coordination with vendors — the company internally trains on and employs the hardware and software it offers clients to insure staff remain equipped and qualified to answer every question and solve every problem our clients want addressed. For example, the company’s paperless transaction processing system and its service request ticketing system are both fully automated using the most up to date cloud technologies which contribute timeliness and accuracy to all our client services.

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Company Information

The Rite Group

5303 Old Cape Rd E
Jackson, MO 63755

Phone: 573.334.4439
Fax: 573.334.3471
Emergency Support: 573.334.4439
Blog: blog.theritegroup.com

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Our experts provide flat-rate computer support, network services and IT consulting throughout the Cape Girardeau, Park Hills, Carbondale, Sikeston, and Poplar Bluff areas.

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